Is Your Webcam Not Working on Zoom? Here’s What to Do

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Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have been trying to join zoom meetings but although I get connected and the audio is ok the camera doesn't seem to be working.

How can I fix this as I need to do some courses by zoom. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. AnthonyLabramonte Independent Advisor. Hi and thanks for reaching out. My name is Anthony. I'm Independent Advisor and I'm happy to assist you.

I understand how difficult it is, when the device or app won't work in the way it should. Please check the different solutions indicated in the link below that can address this certain issue. Hope it will help. Please let me know if you need any further assistance. Thank you and Keep Safe. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply why is my camera not working on zoom windows 10 AnthonyLabramonte's post on June 11, I try and take a photo to test the camera but it just tells me that an error and gives me an error number and asks me to restart my computer of which I have done.

I still keep getting the same problem. Hi carmengm, Sorry for the inconvenience, Can you please capture a screenshot of the error you receive, to analyze the issue. Looking forward to your response. Thank you. Thanks for helping.

Microsoft is using my camera so it is not why is my camera not working on zoom windows 10 to use for zoom meetings. It seems like microsoft is "spying on me", as it turns on often.

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Why is my camera not working on zoom windows 10

 

When your camera isn't working in Windows 11, it might be missing drivers after a recent update. Источник also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use. Start by running the automated camera troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most camera issues.

Open Get Help. If the Get Help app is unable to resolve your camera issue, do these steps first before working through the possible solutions listed:. Check for updates. Allow available updates to install, then restart your device when it's ready.

Restart your PC. If you haven't restarted your device since the camera stopped working, you should do so. Waking up your device from sleep isn't the same thing as a restart. Test your camera with the Camera app. Select Startthen choose Camera from your apps.

If you're asked to allow access to the Camera, select Yes. If the camera works in the Camera app, the problem might be with the app you're trying ссылка на продолжение use. Open Camera. For the best results, try the possible fixes in the order presented. Some laptops and portable devices have a physical switch or ,y that turns the camera on or off. When it's turned off, why is my camera not working on zoom windows 10 device may not recognize that there's a camera installed, or it may cause your camera to show an image of a camera with a slash through it.

If why is my camera not working on zoom windows 10 laptop has a switch or button, make sure zoo in the on position before using your camera.

Those switches or buttons may not be easy to find, so make sure you check all possible places. For example, it could be:. A dedicated camera button on the keyboard. A sliding switch on the side of a laptop. A small slider for a shutter, built right into the camera. If you recently updated Windows 11, you might need to give apps permission to use the camera. In newer versions of Windows 11, some apps won't have default access to the camera. Allow access to the camera on this device.

Note: If camera access for the device is turned off and greyed out, you'll need an administrator on the device to turn on camera access for you. Choose which apps should have access. Only apps that jot installed from the Microsoft Store will appear in this list.

If you're having problems with an app that you did not install from Microsoft Store, make sure that Let desktop apps access your camera is turned on. You can't turn off camera access for individual desktop apps. Internet browsers, like Перейти на источник Edge, and many video conferencing apps, like Microsoft Teams, are desktop apps that require this setting to be turned on.

In your antivirus software settings, look for settings that block access to your camera or permission to use your camera. If you're using an why is my camera not working on zoom windows 10 camera, try camerq it with a different USB port on your device first. If that doesn't work, or your camera is built in on your device, try this:. Select Starteorking device managerthen select it from the search results.

Find wwindows camera under CamerasImaging devicesor Sound, video and game controllers. If you can't find your camera, select the Action menu, then select Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your device, then open the Camera app again to test it.

In Device Managerright-click or press and hold on your camera, then select Продолжить чтение. In Device Managerright-click or press and hold on your camera, and then select Properties. Select the Driver tab, then select Uninstall Device. Select the check box for Attempt to remove the driver for this devicethen select OK. In Device Manageron the Action menu, select Scan for hardware changes.

Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again. If your webcam is not working worknig, swapping to the in-box Why is my camera not working on zoom windows 10 driver may resolve the issue. Please follow the steps below to change drivers admin rights are required.

Note: The in-box UVC driver may not support all the features of your camera. For example, Windows Hello face recognition may no longer work if it was supported by the camera manufacturer's driver using custom USB extensions not supported by the in-box driver.

Find the problem webcam from the list of devices shown qorking the Device Manager. It should appear either under Cameras or Imaging devices.

Select O to acknowledge settings choices and go back to Device Manager. The webcam will now appear under the Cameras category in the Device Manager list. If you'd like to learn about the basics of using the camera, wnidows How to use the Camera app.

If the previous solutions didn't work, try searching for similar problems in why is my camera not working on zoom windows 10 Microsoft Community forum and search for Camera.

If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to report an why is my camera not working on zoom windows 10. This will help Microsoft find the cause of посетить страницу источник problem and improve your experience.

Include details about what you were doing, or specific steps you were taking, when the problem occurred. Be sure to use Recreate my problem when you submit your feedback in the Feedback Hub. Open the Feedback Hub. How to use the Camera app. Import photos and videos from phone to PC.

When your camera isn't working in Windows 10, it might be missing drivers after a recent update. If you see the option to View optional updatesselect it to see if there are updates available for your camera. Select Startthen choose Camera from 1 list of apps. For best results, try the possible fixes in the order presented.

When turned off, your device won't recognize that there's a camera installed, or may cause your camera to show an image of a camera with a slash through it.

If your computer has a switch or button, make sure it's in the on position before using your camera. A button on a keyboard with a camera icon. If you recently updated Windows 10, you might need to give apps permission to use the camera.

In Allow access to the camera on this deviceif Camera access for this device is turned off, select Change and turn on Camera access for this device. Note: If camera access for the device is turned off and you can't select Changeyou'll need an administrator on the device to turn on camera access for you.

Before any app can access your camera, make sure camera access is turned on for apps in your user account. Make sure that Allow apps to access your camera is turned on.

After allowing access to the camera, why is my camera not working on zoom windows 10 to Choose which Microsoft Store apps can access your camera and turn on camera camear for the apps you want.

Only apps installed from the Microsoft Store will show in this list. If you installed the app from the internet, a disc, a USB drive, or your IT administrator installed the app for you, it might not be a Microsoft Store app. To check, go to Allow desktop apps to access your camera and make sure it's turned on. Internet browsers like Microsoft Edge why is my camera not working on zoom windows 10 many video conferencing apps like Microsoft Teams are desktop apps that require this setting to be turned on.

In Search on the taskbar, type device managerthen select it from the search results. Wait for it to scan and reinstall updated drivers, restart your device, then try opening the Camera app again. Some older cameras that were designed for older devices aren't compatible with Windows Here's how to check if your camera is compatible:.

In Device Managerlook for your camera under CamerasImaging devicesor Sound, video and game controllers. Right-click or press and hold on the name of your camera, and then select Properties. Select the Driver tab, select the Driver Details button, and look for a file name that includes stream.

If you don't find a file name that includes stream. Select the check box for Delete the driver software for this devicethen select Wh. If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to file a bug.

This helps Microsoft find the root cause of this problem. Fix a missing Camera Roll in Windows Windows 11 Windows 10 Wor,ing Before you begin Start by running the automated camera troubleshooter in the Get Help app. Open Get Help If the Get Help app is unable to resolve your camera issue, do these steps first before working through the possible solutions listed: Check for updates. Check for a camera switch or button on your device Some laptops and portable devices have a physical switch or button that turns the camera on or off.

For example, it could be: A qhy on the keyboard that's activated with the Fn key A dedicated camera button on the keyboard A sliding switch on the side of a laptop A small slider for a shutter, camer right into the camera Check your settings Give your apps permission If you recently updated Windows 11, you might need to give apps permission to use the camera.

Allow access to the camera on this device Make sure Camera access is turned on.